The Host With The Most
CVBs and Sports Commissions Help Event Planners Win Big
By Michelle Martin
Event planners hold tens of thousands of amateur sporting events each year, and each year they are challenged with selecting a city to host their events. How do they determine which city woud be the best destination, and what kind of support and special services could they request or even expect from the host city’s convention and visitors bureau (CVB) or sports commission? SportsEvents spoke with industry officials, including two CVBs and one sports commission, to learn how they’re setting their sports destinations apart from others to win event bids and to win over event organizers once the planning begins and the event is under way.
According to Don Schumacher, executive director of the National Association of Sports Commissions (NASC), event planners usually partner with a local organization, such as a CVB or sports commission, because “having a CVB or sports commission will have already paved the way for events within the community,” he said. “A CVB or sports commission understands that event planners need local help in coordinating volunteers and establishing contacts with local businesses and parks and recreation officials. Event planners like to partner with cities with a CVB or sports commission that is already familiar with how events run and that can start work right away.”
CVBs and sports commissions often work in partnership with other local departments, such as parks and recreation, to develop a winning strategy for hosting sports events and helping event planners. As director of parks and recreation for the city of Columbus, Ind., Chuck Wilt is often asked how other communities could copy the success Columbus has had as a sports destination—having grown from annually hosting approximately 15 sports events just five years ago to more than 60 sports events this year. “Others see the money in sports tourism and want to get in on it immediately,” he said, “but it’s hard to put everything together in just a few years. We’ve learned the importance of looking at the city as a big circle, and within that circle are resources that enable the community to do anything if we’re willing to work together and share resources. We have always worked together, so it was obvious that we should do so in sports as well. It’s the only way it will work.”
Familiarity Of Facilities
The number and quality of fields and facilities—and close relationships with the directors at those facilities—could be the deciding factor in whether or not event owners consider an event a success, according to destination officials.
“The most important thing is knowing your inventory of facilities and local coaches and facility directors,” said Frank Lett, associate executive director of the CVB for Kingsport, Tenn., located in the northeast corner of Tennessee and within 45 minutes of Kentucky, North Carolina and Virginia. Lett, who oversees the sports market in Kingsport, said the area has a large concentration of basketball and baseball venues, including the 5,500-seat gymnasium at Dobyns-Bennett High School, which has helped bring Amateur Athletic Union (AAU) Basketball and United States Specialty Sports Association (USSSA) Baseball to Kingsport for 17 consecutive years.
Coaches and facility directors at Dobyns-Bennett and other sports venues play a vital role toward the success of the sports events held there, according to Lett. “They serve as site directors. Event rights holders like knowing that the people they work with know the venues and that they’ll often be working with the same person from year to year,” he said.
Dobyns-Bennett also hosts the AAU Elementary School Duals wrestling competition, which has grown from eight teams to almost 25 teams in its 10-year history. Tony Staley, sports manager for AAU Wrestling and Athletics, said he never worries about the Duals at Dobyns-Bennett. “The AAU National Committee doesn’t even have to send anyone to oversee the event because the coaches organize the event themselves and make sure everything is done correctly, before and after the event.”
Similarly, fields and facilities are serious business in Columbus, Ind., whose parks and recreation department received the National Recreation and Parks Association’s National Gold Medal Award for excellence in parks and recreation maintenance. But Jim Dietz, sports consultant for the Columbus Area Visitors Center (CAVC) and a member of the CAVC board of directors for seven years, said the area’s “first-class” ball, golf and swim facilities weren’t built with big tournaments in mind, but rather for the enjoyment of local residents. “That shows a certain amount of interest in and passion for sports from the community,” he said, adding that the city is planning a new outdoor sports complex downtown and is considering a new indoor facility. Wilt added, “The people who use our facilities locally become our ambassadors, and pretty soon more people are wanting to come and play here.”
Tonya Perkins, USSSA Fast-Pitch assistant regional director for the Midwest and Indiana state director, has brought the USSSA Girls Fast-Pitch World Series to Columbus since 2004. “The CAVC is the best visitors center I’ve ever worked with,” she said, “and the parks and recreation department always keeps the fields up. The maintenance is phenomenal; the fields are always perfect, even after a hard rain.”
In fact, parks and recreation workers have been out on the fields at 2 a.m. after a hard rain so that teams could start on time the next day, Wilt said, adding, “We treat each game as if it’s a World Series.”
Planning & Personal Touches
The difference of a CVB or sports commission often can’t be measured quantitatively; the difference could be intangible, in personal touches that show event owners that their event is special.
The 2006 AAU Girls 12-U Basketball National Championship in Kingsport, Tenn., featured 84 teams, including a team from Hamilton, Ontario—the first Canadian team to qualify for a Division I tournament, according to Eddie Clinton, executive senior sports manager for AAU. When Lett learned about the Hamilton team, he arranged for the team to be specially recognized during the opening ceremonies. “The Hamilton team marched in last to the playing of the Canadian National Anthem,” Clinton said. “The team got a standing ovation, and I know several team members even cried.”
Roland Rivera, event development manager for Triple Crown Sports, worked with Amy Spain, executive director, and Tammy Dunn, sports marketing manager, of Washington’s Snohomish County Sports Commission for two years to create a new event just for Snohomish County, which is located less than 30 minutes north of Seattle. The first Triple Crown Sports Memorial Day baseball tournament in 2005 featured 70 teams. “It was a success from day one,” Rivera said. “I attribute it to the groundwork that Amy did and to Tammy taking it to the next level by facilitating meetings. In one nine-hour day, she drove me all around Snohomish County to about 10 different meetings.”
When people ask Dunn why the Triple Crown Sports Memorial Day baseball tournament is a success, she tells them, “I try to be like a staff person to Rivera by preparing his itinerary, scheduling meetings, accompanying him on facility tours, sending out press releases, getting coupons from local businesses for participants and their families to use while they’re here, and making additional contacts as needed.
“The sports commission is an extended arm of tournament directors,” she added, “to provide whatever assistance is needed to create an experience so that people will want to come back next year.”
The Triple Crown Sports Memorial Day baseball tournament is just one of several events the Snohomish County Sports Commission has hosted since reorganizing in 2005, when Spain was hired as executive director. She said the timing was right for the reorganization, with the opening of the Everett Events Center, interest from a local community activist to start a county Hall of Fame for youth athletes, and a grassroots effort to form a sports commission in Everett. “It didn’t make sense to have two different commissions in an area of this size (county population of 672,000), so the board of directors for each came together as one sports commission and brought in leaders from key sports venues and organizations in the area to help the sports commission move forward.”
Before the reorganization of the Snohomish County Sports Commission, sports events in Snohomish County had an economic impact of $1.4 million in 2004, compared to $6.7 million in just the first eight months of 2007, according to estimates by Spain and Dunn. In 2008, Snohomish County is scheduled to host close to 20 regional, national and local tournaments.
Dunn believes relationships make the difference. The Triple Crown Sports Memorial Day baseball tournament started from a conversation with Rivera during a shuttle ride from an industry trade show, she said. “We built the relationship, showed him all Snohomish County has to offer and worked for two years to create an event that would work in Snohomish County.”
Building relationships with industry peers also has helped Dunn gather key information, such as event history from other host cities, for determining if an event would be good for Snohomish County. “I think it’s important to connect with other sports commissions and to ask questions and ask for assistance,” she said. “We want all sports commissions to be successful so that collectively we can make the sports industry grow.”
Steps To Success
Don Schumacher, executive director of the National Association of Sports Commissions (NASC), outlined these best practices by CVBs and sports commissions in assisting planners and hosting successful sports events:
Before Bidding
- Conduct an ROI analysis of the requirements and anticipated benefits of hosting an event.
- Assemble a bid team that could help with the ROI analysis and help identify volunteers; this team might also serve on the event’s local organizing committee.
- Talk to the event’s last two or three host organizations for a history of room nights and other important data.
- Use the NASC Economic Impact Template to estimate visitor spending based upon reports from previous host cities.
- Be certain you have the right type of facilities for the event. Certain age and skill levels require specific-size soccer, softball and baseball fields, for example.
- Get in writing all the details you must provide in the bid.
- Determine if offering room credits could be part of your bid and if they will actually work for you.
- Find out if the event planner uses a specific housing service or if an outside housing service is even needed.
- Be honest about how your city stacks up to the competition.
Before, During & After The Event
- Continually monitor the local organizing committee to ensure you will meet all commitments.
- Meet daily with the event owner and the local committee.
- Monitor the room pickups—are the teams where they should be?
- Expect difficulties, but resolve problems promptly as they occur.








